Prashant Rao
Founder, Carpediem AIFounder and operator who has built, scaled, and exited. Leads Carpediem AI's mission to deliver human-centric AI solutions that bridge the global startup ecosystem with high-growth MENA and KSA markets.
We design, build, and operate production AI systems. 14 deployed across healthcare, finance, and telecom. Average timeline: 8 weeks from kickoff to live.
Agentic AI systems that run operations end to end. Deployed in your cloud. No lock-in.
Diagnose gaps, data readiness, and governance. Rank agentic use cases by volume, effort saved, and feasibility — with ROI estimates before you bet.
Risk Report + ranked backlog. Zero live risk.Agents that reason, plan, and act across CRM, CCaaS, ERP, and tickets — with human-in-the-loop checkpoints. Shadow mode first, then progressive rollout.
Contact center beachhead → enterprise workflows.Autonomous Tier-1 resolution, real-time agent assist, proactive outreach, and post-call loop closure — the highest-ROI entry for agentic AI.
Highest-ROI entry point for enterprise AI.We operate, retrain, and expand use cases — or transfer models, playbooks, and institutional knowledge to your team on a defined timeline.
Outcomes without ops overhead — or full ownership.Former AI leader at Five9, Kore.AI, Genesys, IBM, Uniphore, and Rackspace Technology who has built enterprise AI platforms from the ground up — not just advised on them.
Founder and operator who has built, scaled, and exited. Leads Carpediem AI's mission to deliver human-centric AI solutions that bridge the global startup ecosystem with high-growth MENA and KSA markets.
From discovery to scale — a repeatable path to production AI in weeks, not quarters.
Understand your landscape, pain points, and strategic ambitions through deep stakeholder workshops.
Stakeholder Workshops →Architect a tailored AI strategy with clear ROI milestones, tech stack recommendations, and team design.
ROI Milestone Map →Rapid prototyping and iterative development. We ship production-grade AI in weeks, not quarters.
Production Accelerator →Embed governance frameworks, train internal teams, and provide ongoing advisory to ensure lasting impact.
Governance Dashboard →We build agentic AI for edtech, media, and e-commerce — then run the customer journey that keeps it in production. Strategy and shipping, same team.
Director-level governance inside FAAAS (KSA family-office tech ventures), plus Rackspace and Turing/HUMAIN co-delivery. A real corridor, not a brochure.
From ideation and due diligence to rapid prototyping, captive GCC setup, and investment advisory — one partner across the founder journey.
Scaled customer success and global services through Uniphore Series B–E. P&L ownership from MetricStream to Haptik. We have lived the delivery pressure.
Diagnose gaps, data readiness, and AI governance. Deliver a Risk Report plus Phase 2 scope.
Mine calls, tickets, and process logs — score opportunities by volume, effort saved, and feasibility.
Ranked backlog with ROI estimates, compliance risk overlay, and quick-win vs strategic bets.
Model FTE savings, CX lift, and phased investment — before any live commitment.
Architecture, agent blueprints, training pipelines, and change roadmap — including CBM design.
Shadow-mode testing to prove accuracy, confidence thresholds, and ROI before go-live.
Progressive rollout with model retraining, QA evolution, and agent role transformation.
Autonomous Tier-1, agent assist, proactive outreach, and post-call loop closure.
We operate, refine, and tune agents — weekly reviews, monthly outcome reports, continuous improvement.
Transfer models, playbooks, and knowledge on a 12–18 month timeline with competency milestones.
Edge-case sprints, prompt iteration, and confidence threshold optimization as volume grows.
Quarterly discovery workshops to extend agentic coverage into adjacent departments.
From no-risk discovery to full-scale agentic operations and platform licensing.
The low-risk entry point for every client
Core services revenue engine
High-margin recurring revenue
Real AI products in production — not slide decks. Every project sharpens our methodology.
Gamified non-clinical psychology · Speech-first agentic AI
Dynamic LMS for Arab film & content creators — AI product strategy through build
AI-powered consumer apps · Arabic-first · Agentic commerce journeys
Ready to build what's next?
Start with a no-risk AI Readiness Assessment. Understand your AI opportunity — use cases, ROI estimates, and a phased roadmap — before committing to any deployment.